How to present Customer Service on a Resume
When you are applying for a customer service job, it is essential to showcase your relevant knowledge and experience in your resume. A well-written resume can make a big difference in getting the job you want. We at Armidale Resume, we specialize in writing resumes to aid you in standing out from your competition. In this article, we’ll give you tips on how to describe the customer service aspect of your resume.
- Use action verbs. When talking about your experience with customer service include action verbs like "assisted," "resolved," or "responded." These verbs indicate that you’ve been actively involved in customer service work and have seen results.
- Be specific about your job duties and responsibilities. Be precise when describing your service experience. Instead of declaring that you "worked in customer service," write "managed a team of customer service agents and handled complaints from customers."
- Provide metrics: Include relevant metrics , such as customer satisfaction rates , to prove the effect of your efforts. For example, "increased customer satisfaction by 15% using efficient solutions to problems."
- Make your resume more tailored: Customize your resume according to the customer service position that you’re applying for. Include the relevant skills and experience that are relevant to the position.
- Proofread and seek professional help: Proofread your resume before making it available to ensure the resume is error-free. If you need assistance you can seek help from a professional with Armidale Resume.
If you follow these advices and guidelines, you can write a resume for customer service that effectively highlights your experience as well as your skills. Remember to tailor your resume to the specific position you’re applying to and ensure that you have it proofread before you submit it. Armidale Resume can also assist in creating a professional resume that showcases your skills and work experience.
