How to Describe Customer Service on a Resume

Posted by Armidale Resume on 5 Apr 2025

When seeking a customer service position, it’s crucial to emphasize your relevant qualifications and experience on your resume. A well-written resume can make significant difference in obtaining the job you’ve been hoping for. We at Armidale Resume, we specialize in providing resume writing services to help you stand out from the crowd. In this post, we’ll discuss tips on how to convey customer service on a resume.

  1. Use action verbs in you are describing your customer experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs show that you have actively been engaged in your customer service activities and have seen results.
  2. You should include specific job responsibilities and responsibilities: Be precise when describing your customer service experience. Instead of simply saying "worked in customer service,"" write "managed a team of customer service representatives and handled complaints from customers."
  3. Offer metrics: Include relevant indicators such as satisfaction ratings to show your effectiveness. For example, "increased customer satisfaction by 15% through effective solutions to problems."
  4. Customize your resume: tailor your resume to match the customer service job you’re applying for. Include the relevant skills and experience that are most relevant to the position.
  5. Ask for professional help and proofread You should proofread your resume prior to submitting it to ensure that there are no errors. If you require help take advice from a professional with Armidale Resume.

If you follow these advices, you can create an effective customer service resume that effectively highlights your relevant experiences as well as your skills. Be sure to modify your resume to fit the job you’re applying to and ensure that you have it proofread before you submit it. Armidale Resume can also assist you in creating an effective resume that displays your capabilities and experience.

Incredibly satisfied with my experience using Armidale Resume. Very little effort needed from myself, everything was taken care of by Tanja, who was very responsive and helpful. The resume and cover letter was very professional and detailed, I ended up getting a job offer within 2 weeks of using this resume.
Kimel Pillay
Great Service. Tanja was very professional and wrote me a great resume and cover letter. Very happy with what I received.
Jack Foster
I am so pleased to have used Tanja services. She was so responsive and very quick with completing my resume, cover letter and selection criteria. I am so happy that I invested in getting a professional resume. She was also helpful ! After receiving my Resume and cover letter I applied for the position and I ended up landing an interview and than getting the job!
Reagan Grace
Thank you to Jamie from Armidale Resume who was so patient and thorough with me during this process. I absolutely love my new documents! Thank you again. HIGHLY RECOMMEND.
Jodie Morris
These guys are amazing in what they do. I used them in the last few days to apply for a government role & they will present you with the absolute best foot forward. Highly recommend them.
Jodie Laube
Will definitely tell my friends and family about you guys, you did a great job!
Dan S
Thank you to everyone at Armidale Resume for all your hard work and efforts! I had a very positive experience with you and I love what you have done for me. Thank you. Would highly recommend.
Nina A Majewski
Can not recommend highly enough....Tanja... gets results we had the best experience from start to finish..HIGHLY recommend if you want results.
Tem & Angie Kuru
Positive: Professionalism Amazing. Very Happy, looks fantastic :) Thanks so much.
Joe Magnus
Armidale Resume were approached by me 2 years ago to complete my professional CV and Cover letter, the service was fast, efficient and of the highest quality. Recently I once again approached Tanja to update my CV and cover letter at short notice, the service provided was once again of the highest standard.
Gavin Derks
How do you describe Customer Service on a resume

Resume

We provide professional resume writing services.

How do you describe Customer Service on a resume

Cover Letter

We provide professional cover letter writing services.

How do you describe Customer Service on a resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How do you describe Customer Service on a resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We offer professional resume writing services and our highly experienced resume writers will ensure your resume sticks out from the rest.

We are a team of highly certified and experienced Recruiters, consultants and HR Professionals who are committed to providing you with an excellent, well-written resume or cover letter.

We pride ourselves on our vast understanding of top-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a vast range of professions, industries, and areas means that we can produce a high-quality, powerful resume that meets your personal needs.

Our goal is to provide you with an impressive, striking resume that is correctly maximised for success in the competitive Armidale job market.

We offer a 100% satisfaction guarantee on all of our writing services, so you can be sure that you will be fully satisfied with your new resume or cover letter.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 202 475