How to describe customer service on a resume

Posted by Armidale Resume on 6 Oct 2024

When you are applying for a customer service job, it’s important to showcase your relevant experiences and abilities on your resume. A well-written and professional resume can make significant difference in obtaining the job you want. At Armidale Resume, we specialize in writing resumes to assist you in standing out the competition. In this article, we’ll explain how to convey the customer service aspect of your resume.

  1. Use action verbs: When describing your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in the work of customer service and achieved the desired results.
  2. Incorporate specific job duties and responsibilities. Be clear when describing your customer service experience. Instead of using the phrase "worked in customer service,"" say "managed a team of customers service reps and dealt with complaints from customers."
  3. Use metrics: Provide relevant metrics , such as customer satisfaction rates to prove your impact. For instance, "increased customer satisfaction by 15% with effective method of problem-solving."
  4. Your resume should be tailored to your needs. your resume to the specific customer service position you’re applying for. Highlight the skills and experience that you have that will be most useful for the position.
  5. Proofread and seek professional help Before you submit your resume, proofread it. you submit it to ensure there are no errors. If you require help, consider seeking professional help from Armidale Resume.

By following these tips and guidelines, you can write a customer service resume that effectively showcases your relevant experience and expertise. Make sure to adapt your resume to the job that you’re applying for and ensure that you have it proofread before you submit it. Armidale Resume can also assist in creating a professional resume that highlights your abilities and work experience.

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