How to present Customer Service on a Resume
When seeking a customer service job, it’s important to list your relevant experiences and abilities on your resume. A well-written and professional resume can make huge difference when you apply for the job you’ve always wanted. The team at Armidale Resume, we specialize in offering resume writing services to assist you in standing out your competitors. In this article, we’ll go over tips on how to describe the customer service aspect of your resume.
- Use action verbs. When talking about your experience with customer service you should use action verbs like "assisted," "resolved," or "responded." These verbs prove that you’ve been actively involved in customer service and are able to show results.
- Incorporate specific job duties and responsibilities. Be precise in your description of your customer service experience. Instead of using the phrase "worked in customer service,"" you should say "managed an entire team of customer service representatives and handled customer complaints."
- Provide metrics: Include relevant metrics , such as customer satisfaction ratings to show your contribution. For instance, "increased customer satisfaction by 15% through efficient methods for problem solving."
- Make your resume more tailored: Customize your resume to fit the customer service position you’re applying for. Highlight your skills and experiences which are relevant to the position.
- Check your resume for errors and seek help from a professional: Proofread your resume before uploading it to ensure there are no errors. If you need help you can seek help from a professional from Armidale Resume.
If you follow these guidelines, you can create your own customer service resume which effectively highlights your relevant experiences and expertise. Remember to tailor your resume to the specific job you’re applying for , and check it for errors before submitting it. Armidale Resume can also assist you in creating an effective resume that highlights your strengths and experiences.
