How to present Customer Service on a resume

Posted by Armidale Resume on 6 Jun 2025

When applying for a client service job, it’s essential to emphasize your relevant expertise and experiences on your resume. A well-written resume will make huge difference when you apply for the job that you desire. At Armidale Resume, we specialize in offering resume writing services to make you stand out from the competition. In this article, we will provide tips on how to describe the level of customer service in your resume.

  1. Use action verbs. When talking about your experience with customer service make use of action verbs like "assisted," "resolved," or "responded." These verbs prove how you’ve actively engaged in your customer service activities and are able to show results.
  2. Make sure to include specific job duties and responsibilities: Be specific when you describe your customer service experience. Instead of saying "worked in customer service," say "managed the team of customer service agents and handled customer complaints."
  3. Give metrics: Include pertinent indicators such as satisfaction rates , to prove your impact. For example, "increased customer satisfaction by 15% by using effective method of problem-solving."
  4. Your resume should be tailored to your needs. your resume to match the job you’re applying for. Highlight the skills and experience that are relevant to the position.
  5. Make sure you proofread your resume and get professional assistance Make sure you proofread your resume prior to uploading it to ensure it’s error-free. If you require help take advice from a professional by contacting Armidale Resume.

Following these steps that you will be able to craft your own customer service resume which effectively highlights your relevant experiences as well as your skills. Remember to customize your resume for the job that you’re applying for and make sure you proofread it prior to submitting it. Armidale Resume can also assist in creating a professional resume that highlights your strengths as well as your experience.

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How to describe customer service on a resume

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