How to Describe Customer Service on a Resume

Posted by Armidale Resume on 26 Nov 2024

When applying for a client service job, it’s important to include your experience and skills in your resume. A professionally written resume can make an enormous difference in getting the job you’ve always wanted. The team at Armidale Resume, we specialize in writing resumes to aid you in standing out from your competition. In this article, we will discuss tips on how to write about the level of customer service in your resume.

  1. Utilize action verbs: When discussing your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs show that you are actively involved in the work of customer service and achieved the desired results.
  2. Incorporate specific job duties and responsibilities. Be clear in describing your customer service experience. Instead of saying "worked in customer service," mention that you "managed the team of customer service representatives and handled customer complaints."
  3. Offer metrics: Include relevant metrics , such as customer satisfaction rates to demonstrate your effectiveness. For example, "increased customer satisfaction by 15% with effective method of problem-solving."
  4. Make your resume more tailored: Customize your resume to fit the customer service job you’re applying for. Highlight the abilities and experience that you have that will be most useful for the job.
  5. Check your resume for errors and seek help from a professional Check your resume for errors before you submit it to ensure it is error-free. If you require assistance look into professional help through Armidale Resume.

If you follow these advices and guidelines, you can write your resume for customer service that effectively showcases your relevant experience and expertise. Remember to customize your resume for the job you’re applying to and ensure that you have it proofread before you submit it. Armidale Resume can also assist you in creating a successful resume that highlights your strengths and experience.

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