How To Write a Customer Service Resume
Making a professional customer service curriculum vitae or (Curriculum Vitae) must highlight your relevant expertise and experiences. A well-written resume as well as a compelling cover letter, in addition to an impressive LinkedIn profile, could make a significant difference in getting a job. At Armidale Resume, we specialize in providing CV and resume writing services as well as cover letter writing and LinkedIn profile optimization services to help your profile stand out your crowd. In this article, we will review how to portray the customer service aspect on a resume or CV, highlight capabilities in customer service on your CV or resume and offer tips regarding how to present your customer service skills.
How to describe customer service on your resume or CV:
When you describe your customer service experience, be sure to focus on specific work duties and responsibilities. Use action verbs such as "assisted," "resolved," or "responded," to describe your job. Also, be sure to include any pertinent metrics, such a satisfaction levels of customers to demonstrate the impact you have made.
How to show customer service skills on a CV or resume:
Alongside the description of your experience, be sure to identify specific abilities that relate to customer service, such as communication skills and problem-solving capabilities. Include any relevant certifications or training including a certificate from a consumer service course or a certification within a specific customer service software.
What should I write about when it comes to customer services skills?
When you write about your customer service abilities, concentrate on the most important and applicable skills to the position you’re applying to. For example, if the job involves a lot telephone communication, emphasize your previous experience and abilities in telephone customer service.
What do I do to write my experiences with my customers?
When writing about your customer service experience, you should use specific examples and measure your successes. As an example, instead of simply saying "Helped customers with their queries," say "Assisted an average of 50 customers a day with their questions, which resulted in a 90percent satisfaction rate."
By following these recommendations and guidelines, you can develop your customer service resume an application letter, and LinkedIn profile that showcases your experience and expertise that make you an ideal potential candidate for roles in customer service. Be sure to proofread your resume, your CV or cover letter before you submit it. You may also consider soliciting help from an expert at Armidale Resume if you need assistance.
